Terms of service

Last updated: August 20, 2026

Welcome to Nexbuy UAE. These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, and services.

By accessing our website or placing an order, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Store Eligibility

By using our store, you confirm that you are at least the legal age of majority in your place of residence, or that you have permission from a parent or legal guardian to use our services.

You agree to provide accurate, complete, and current information when creating an account or placing an order.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and prices are accurate. However, colors and appearance may vary depending on your device or screen settings.

We reserve the right to modify product descriptions, prices, availability, or discontinue products at any time without prior notice.

3. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept, refuse, or cancel an order at our discretion, including where there is an error in pricing, product information, availability, or suspected fraudulent activity.

If we cancel an order after payment has been received, we will provide an appropriate refund.

4. Prices and Payment

All product prices are displayed on our website. Prices and promotions may change at any time without notice.

You agree to provide accurate and complete billing and payment information when placing an order.

We reserve the right to correct pricing errors and cancel orders affected by such errors.

5. Shipping and Delivery

We will make reasonable efforts to process and deliver orders within the estimated delivery time provided at checkout.

Delivery times are estimates and may be affected by circumstances outside our control, including shipping carrier delays, customs procedures, weather, or other unforeseen events.

Once an order has been handed to the shipping carrier, delays caused by the carrier may be outside our control.

6. Returns and Refunds

Our returns and refunds are governed by our Return/Refund Policy.

Unless otherwise stated, eligible products may be returned within 30 days of receiving the order, subject to the conditions specified in our Return/Refund Policy.

Products must generally be returned unused, unworn, with original tags and packaging, and with proof of purchase.

7. Damaged or Incorrect Orders

Please inspect your order when you receive it.

If you receive a defective, damaged, or incorrect product, contact us as soon as possible at:

Email: nexbuyuae@gmail.com

Please provide your order number and relevant photos or information so that we can review the issue and assist you.

8. Intellectual Property

All content on the Nexbuy UAE website, including logos, trademarks, product descriptions, graphics, images, text, designs, and other materials, belongs to Nexbuy UAE or its respective licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, or commercially exploit our content without our written permission.

9. Prohibited Uses

You agree not to use our website or services:

For any unlawful or fraudulent purpose.
To violate applicable laws or regulations.
To infringe our intellectual property rights or the rights of others.
To transmit malicious code, viruses, or harmful material.
To interfere with the security or operation of our website.
To collect or misuse personal information of other customers.
To engage in activities that could damage Nexbuy UAE or its customers.

We reserve the right to suspend or terminate access to our services if these Terms are violated.

10. Third-Party Services and Links

Our website may contain links to or use services provided by third parties.

We are not responsible for the content, policies, availability, or practices of third-party websites or services. Your use of third-party services may be subject to their own terms and policies.

11. Privacy

Your use of our store is also subject to our Privacy Policy.

We may collect and process information necessary to operate our store, process orders, provide customer support, and improve our services.

12. Errors and Changes

There may occasionally be information on our website containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or other information.

We reserve the right to correct errors, update information, change prices, or cancel orders affected by inaccurate information.

13. Disclaimer

To the fullest extent permitted by applicable law, our website and services are provided on an “as available” and “as is” basis.

We do not guarantee that our website will always be available, uninterrupted, secure, or free from errors.

Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Nexbuy UAE and its owners, employees, affiliates, agents, service providers, and partners will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services, except where liability cannot legally be excluded.

15. Indemnification

You agree to indemnify and hold harmless Nexbuy UAE and its owners, employees, affiliates, agents, and service providers from claims, damages, liabilities, and expenses arising from your violation of these Terms or misuse of our website or services.

16. Termination

We reserve the right to suspend or terminate your access to our website or services if you violate these Terms or engage in unlawful or fraudulent activity.

Any obligations incurred before termination will continue to apply.

17. Governing Law

These Terms shall be governed by the applicable laws of the United Arab Emirates, subject to any mandatory consumer protection rights that apply to you.

Any disputes shall be handled by the competent courts of the United Arab Emirates, unless applicable law provides otherwise.

18. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be posted on this page with the updated date. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.